Billing & Member Management Administrator

Website Hey U Human / Sara Longoria

💫 This job may be best for: Taurus, Virgo, Cancer, & Capricorn

Company description

It’s time to find the U in your hUman + the unity in hUmanity

Welcome to the best place on the web to be hUman — a destination to connect with other hUmans looking to stop settling for less than everything they want, and start waking up to become complete, integrated hUmans.

What is Hey U Human?

It’s a philosophy.

A community.

A way of life.

This is a true commUNITY – to connect, share, grow, get activated, and be inspired.

And commUNITY is super important because this is not a singular journey but a collective one. One that will change you faster than you ever thought possible. It’s a movement of people who want to create a better and more connected life full of purpose.

It’s a community to share your experiences and learn from others as you awaken and grow.

A place filled with resources to help you start understanding WTF is actually going on, how it all works, and how to navigate your personal awakening as smoothly and easily as possible.

We’re here to help you discover and become who you trUly are — the incredibly unique and complete hUman being that you were born to be.

To enable U to create a life on your terms.

And to do it all in a way that is fun and easy — but backed by science so you get real results fast.

The visionary force behind Hey U Human is our founder, Sara Longoria.

Sara checked off all the boxes, but when she got to the end, she found herself asking… Is this it??

Went to School, got a degree

Got the job

Got married

Bought the house

Had kids

Life fell apart

Knew it was time to heal, but didn’t like traditional methods…

Felt like so much of it was settling, a series of band-aids, not really solving the root of her problems…

Her search for a solution led to her own awakening and deep dive into understanding how she (and hUmans in general) can REALLY operate in the world.

Combining her background in science with her knowledge of business and her own life experience, Sara discovered a new method of healing trauma, getting relief from all the things we don’t want in life, and became a master at manifesting exactly what we want.

She realized she didn’t need to settle for less than EVERYTHING — and neither do U! This led her to create Hey U Human in order to help people stop settling, start living, and create exactly what they want in this world to bring hUmanity back together.

Hey U: It’s time to wake up and smell the reality.

This world is set up to keep us settling for what “is” — but that doesn’t mean U have to.

It’s time to take your power back.

It’s time to create something new: a life that allows you to truly take the reins and make it everything it’s meant to be and more.

We are a start-up focusing on finding the U in Human, and Unity in Humanity. We operate in the professional development/spiritual online space. Our work life is very flexible with many perks such as unlimited vacation, remote access, and no strictly defined hours of operation (it is expected that you are relatively available during the day to collaborate)

Job description

Hey U Human is currently looking for a Billing & Member Management Administrator who will support our AP / AR / Payroll and Member Management Efforts. Key responsibilities include, but are not limited to:

  • Following up on failed membership payments and removing membership as required
  • Answering questions that flow through our billing email system (updating payment information, billing status, accounts on hold, upgrading accounts, etc)
  • Removing members from groups and membership portal as payment plans expire
  • Run Payroll (monthly)
  • Manage W-9 collection and liaise with accounting to ensure all vendors are set up in the accounting system (QuickBooks)
  • Pay vendors (as required)
  • Approve and grant access to programs as new purchases are made

Hey U Human is a start-up company focusing on finding the U in Human, and Unity in Humanity. We operate in the professional development / spiritual online space. We are a multimillion-dollar start-up brand that is rapidly expanding our business. This position is responsible for all administration associated with AP / AR and Member Management.

Ideal Experience

The ideal candidate will have experience using helpdesk ticket systems (specifically Zendesk), stripe, and PayPal to manage payments. They are also comfortable working with confidential information, are a great problem solver, and are comfortable working in various online platforms (Facebook and Kajabi specifically – experience is not required as long as there is an aptitude for learning).

The ideal candidate will be:

  • Organized and detail orientated.
  • Comfortable working in a support capacity and maintaining company customer service values.
  • Is professional and can handle confidential information discreetly.
  • Has the ability to work about 1-2 hours a day (varies) periodically throughout the day.
  • Has a logical mind and comfortable working under minimal supervision
  • Enjoys having a ‘checklist’ of things to do each day, week, and month.
  • Comfortable making decisions around refunds or payment processing (after training has been established)
  • Has the ability to see reoccurring problems and bring forward ideas for solutions to improve efficiency and customer service expectations.

About the company:

Hey U Human is an online business that hires people from all parts of the world. We are headquartered in Corpus Christi, TX, and operate in the Central Time Zone. For this role, we are looking for a contract position of about 5 -10 hours per week. This position has the potential to grow into a full-time permanent position depending on the applicant. We would expect that this position is available to jump into our customer support portal a couple of times a day to ensure billing inquiries are handled (we endeavor to respond within 24 hours but prefer faster if this can be accommodated). Our work life is very flexible with many perks such as unlimited vacation, remote access, and no strictly defined hours of operation (there is an expectation that you are relatively available during the day for collaboration purposes). Must be familiar working in remote conditions and comfortable using zoom and voxer for communications (not mandatory but must be comfortable with new technologies)


💫 This job may be best for: Taurus, Virgo, Cancer, & Capricorn

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